Ascendo is a leading developer of mobile apps. Our Vidalingua multilingual dictionaries have been downloaded by over 10 million people. DataVault Password Manager has hundreds of thousands of paying customers.
We are looking to partner with a coder to develop a customer support response engine, based on statistical analysis and Artificial Intelligence. The person chosen for the project will work with a historical database of questions sent to us by users and responses provided by our support team. The objective is to propose the best possible answer based on previous responses and calculate a coefficient of confidence for each response. A customer support person will select the appropriate answer or provide an alternative to train the system.
The person chosen for the project will work directly with the founder and CEO of Ascendo to build this tool. You must provide weekly builds for feedback. Your work will be deployed to Ascendo’s support team to deliver answer to support requests with human training.
The system must work with any pop3 or IMAP messaging platform. You are free to propose a technology stack you feel is best suited to the task.
Remuneration will be based on completing milestones and include a percentage of revenue when the app is released.
Your response should contain and explanation of why you are suited to this task and why you are motivated to work with us. Email us at firstname.lastname@example.org to let us know.
Looking forward to hearing from you!