Frequently Asked Questions

To hear pronunciations in the Dictionary, tap on a head word, translation or example to display pop-up menu. Then tap on Pronounce.

To hear pronunciations in the Phrasebook and Translator, simply tap on any phrase.

To hear pronunciations in the Verb Conjugator, tap on the root verb or any of the tenses.

If you don't hear pronunciations, make sure that the volume is turned up on your device.

The paid versions of the translators and dictionaires include tens of thousands of additional Dictionary examples, a Phrasebook with twice as many sentences and a more the double the number of moods and tenses in the Verb Conjugator. In addition, the paid versions are ad free.

All the information in the Dictionary, Phrasebook and Verb Conjugator is stored on the device and does not require an internet connection. The only features that require an internet connections are the phrase translator and online lookup of additional information for dictionary entries.

If you search for a word in the dictionary and there are no matching entries in the lookup list, a globe icon will appear in the search bar. Tap on the globe icon to lookup the word in online resources such as Wiktionary and Wikipedia. We collect statistics on unsuccessful lookup attempts and use the information to add words to new versions of our dictionaries.

There is no need to select a language to lookup a Dictionary word or a verb conjugation. Vidalingua apps use a single database for both languages so lookups are fast and easy.

To change the language direction for the phrase translator, tap on the language direction indicator at the top of the screen.

• [m] masculine noun gender
• [f] feminine noun gender
• [v] verb
• [n] noun
• [o] other
• [US] United States
• [UK] United Kingdom
• [Latam] Latin America

To cancel a trial or subscription, launch iOS Settings and select iTunes & App Store. Tap on your Apple ID > View Apple ID > Subscriptions. Select the trial or subscription then tap on Cancel Subscription.

Detailed instructions are available at Apple Support.

Go to More > Vidalingua Plus screen, scroll to the bottom of the screen and tap on Restore previous purchases.

If that doesn't work, try the following steps.

• Go to iOS Settings > iTunes & App Stores and tap on your Apple ID, logout and log back in with the same Apple ID you used to purchase the app.
• Uninstall the app, reboot your phone and and reinstall the app from the App Store.

If you are still experiencing problems, send a screenshot of your proof of purchase to info@vidalingua.com. You can find your proof of purchase by following the instructions on Apple Support.

Open Safari and go to getsupport.apple.com then tap on Music, Apps & Services > App Store > Subscriptions and Purchases.
If you are still experiencing problems, send a screenshot of your proof of purchase to info@vidalingua.com. You can find your proof of purchase by following the instructions on Apple Support.

There are several reasons an iOS app may be crashing on startup. The most common ways to fix the problem are listed below.

• Force close the app and restart.
• Force reboot of your device.
• Check for an updated version of the app.
• Delete app and reinstall it.
• Update to the latest version of iOS.

Detailed instuctions are available at Silicon Angle and OSX Daily.

• Vidalingua multilingual dictionaries include essential language learning information such as noun gender, part of speech and verb conjugations.
• Vidalingua apps are available on iPhone, iPad and Android.
• Vidalingua provides free, ad-supported version and more comprehensive paid versions.
• Vidalingua dictionaries engage students by allowing them to extend the dictionary and phrasebook with their own data.

Yes, you can obtain volume discounts for your school or business through Apple's Volume Purchase Program.

Apple bases App Store rankings on user reviews. Favorable reviews improve our rank, increase downloads, and provide us with the resources to invest in updates. If you think our app deserves a 5-star rating, we would greatly appreciate it if you would take a minute to rate our apps. If you have a few minutes, a review would be even better 😃
If you don’t think our app deserves 5-stars, please send an email to info@vidalingua.com to tell us why. I read every suggestion and we work hard to make the best apps possible. At Vidalingua, we consider users as partners in this endeavour.
Marc Bolh, Founder, on behalf of Team Vidalingua